GDPR and Data Protection Policy

Data we collect

  • Our website at MissImp.co.uk is a WordPress site, and as such, it uses some cookies to track visitor information – access our Website Privacy Notice here.
  • For our mailing list, we collect only your email address and full name.
  • For online ticket bookings, we use Ticketsource. They collect name, address, telephone number and/or email address as required for financial transactions. Ticketsource’s privacy policy can be found here.

How we use your information

For marketing purposes: sending you emails, which we can address to you. This information is held securely in our account with a website called Mailchimp, and we use it for nothing other than sending you emails. You can find Mailchimp’s privacy policy here.

If you sign up to one of our courses, we may need to contact you directly to confirm event details, or alert you to a change circumstances. In these cases we will contact you using the information you supplied to us directly, or to our ticket booking partners.

We will never give or sell your information to a third party.

Photographs and Video

Images of performers and MissImp event attendees may be captured at events. MissImp will seek your permission before using such images online or in print for promotional purposes. If you wish to rescind that permission, please email us.

Data Retention

We will keep your details for as long as MissImp continues to run events, and for as long as you wish to receive emails from us – you are free to unsubscribe at any time. There is an unsubscribe link on the bottom of every email, and you can unsubscribe right here: unsubscribe. Additionally, we will contact you five years after you were added to a mailing list to ask you explicitly if you wish to remain subscribed. If you do not choose to resubscribe, you will be removed from our mailing list.

Data Breaches

If your data is compromised, we promise to contact you as soon as we learn of the breach.

Your right to be forgotten

You have the right to have all of your identifying information deleted, on request. For us, that means we will:

  • Unsubscribe you from any mailing lists
  • Delete any direct email communication
  • Delete any comments you may have made on our website
  • Remove, or obscure (so you can’t be identified) your image in any photographs or videos from our events

Subject Access Requests

You have the right to request a copy of the information we have about you. You can do so by emailing us.

Complaints

You have the right to complain about how we use your data – you can lodge a complaint with the ICO (the Information Commissioner’s Office) here: https://ico.org.uk/concerns/